Eastern Air Lines Flight 401, operated by a four-month-old Lockheed L-1011, registration N310EA, carrying 163 passengers and 13 crewmembers, departed New York-JFK at 21.20h EST for a flight to Miami.
The flight was uneventful until the approach to Miami. After selecting gear down, the nosegear light didn't indicate 'down and locked'. Even after recycling the gear, the light still didn't illuminate. At 23.34h the crew called Miami Tower and were advised to climb to 2000ft and hold. At 23.37h the captain instructed the second officer to enter the forward electronics bay, below the flight deck, to check visually the alignment of the nose gear indices. Meanwhile, the flight crew continued their attempts to free the nosegear position light lens from its retainer, without success.
The second officer was directed to descend into the electronics bay again at 23.38h and the captain and first officer continued discussing the gear position light lens assembly and how it might have been reinserted incorrectly. At 23.40:38 a half-second C-chord sounded in the cockpit, indicating a +/- 250ft deviation from the selected altitude. None of the crewmembers commented on the warning and no action was taken. A little later the Eastern Airlines maintenance specialist, occupying the forward observer seat went into the electronics bay to assist the second officer with the operation of the nose wheel well light. At 23.41:40 Miami approach contacted the flight and granted the crew's request to turn around by clearing him for a left turn heading 180 deg. At 23.42:05 the first officer suddenly realized that the altitude had dropped. Just seven seconds afterwards, while in a left bank of 28deg, the TriStar's no.1 engine struck the ground, followed by the left main gear. The aircraft disintegrated, scattering wreckage over an area of flat marshland, covering a 1600ft x 300ft area.
Download the full NTSB report
Transcript of the Cockpit Voice Recorder (CVR)
23.32:35 | RDO-1 | Miami Tower, Eastern 401 just turned on final |
23.32:45 | TWR | Who else called? |
23.32:48 | CAM-1 | Go ahead and throw 'em out |
23.32:52 | RDO-1 | Miami Tower, do you read, Eastern 401? Just turned on final |
23.32:56 | TWR | Eastern 401 Heavy, continue approach to 9 left |
23.33:00 | RDO-1 | Coninue approach, roger |
23.33:00 | CAM-3 | Continuous ignition. No smoke |
CAM-1 | Coming on | |
CAM-3 | Brake system | |
CAM-1 | Okay | |
CAM-3 | Radar | |
CAM-1 | Up, off | |
CAM-3 | Hydraulic panels checked | |
CAM-2 | Thirty-five, thirty three | |
CAM-1 | Bert, is that handle in? | |
CAM-? | * * * | |
CAM-3 | Engine crossbleeds are open | |
23.33:22 | CAM-? | Gear down |
CAM-? | * * * | |
CAM-1 | I gotta | |
CAM-? | ..... | |
23.33:25 | CAM-1 | I gotta raise it back up |
23.33:47 | CAM-1 | Now I'm gonna try it down one more time |
CAM-2 | All right | |
23.33:58 | CAM | [sound of altitude alert horn] |
CAM-2 | (Right) gear. | |
CAM-2 | Well, want to tell 'em we'll take it around and circle around and # around? | |
23.34:05 | RDO-1 | Well ah, tower, this is Eastern, ah, 401. It looks like we're gonna have to circle, we don't have a light on our nose gear yet |
23.34:14 | TWR | Eastern 401 heavy, roger, pull up, climb straight ahead to two thousand, go back to approach control, one twenty eight six |
23.34:19 | CAM-2 | Twenty-two degrees. |
CAM-2 | Twenty-two degrees, gear up | |
CAM-1 | Put power on it first, Bert. Thata boy. | |
CAM-1 | Leave the # # gear down tll we fid out what we got | |
CAM-2 | Allright | |
CAM-3 | You want me to test the lights or not? | |
CAM-1 | Yeah. | |
CAM-? | * * seat back | |
CAM-1 | Check it | |
CAM-2 | Uh, Bob, it might be the light. Could you jiggle tha, the light? | |
CAM-3 | It's gotta, gotta come out a little bit and then snap in | |
CAM-? | * * | |
CAM-? | I'll put 'em on | |
23.34:21 | RDO-1 | Okay, going up to two thousand, one twenty-eight six |
23.34:58 | CAM-2 | We're up to two thousand |
CAM-2 | You want me to fly it, Bob? | |
CAM-1 | What frequency did he want us on, Bert? | |
CAM-2 | One twenty-eight six | |
CAM-1 | I'll talk to 'em | |
CAM-3 | It''s right ........... | |
CAM-1 | Yeah, ............ | |
CAM-3 | I can't make it pull out, either | |
CAM-1 | We got pressure | |
CAM-3 | Yes sir, all systems | |
CAM-1 | # # | |
23.35:09 | RDO-1 | All right ahh, Approach Control, Eastern 401, we're right over the airport here and climbing to two thousand feet. in fact, we've just |
23.35:20 | APP | Eastern 401, roger. Turn left heading three six zero and maintain two thousand, vectors to 9 Left final |
23.35:28 | RDO-1 | Left three six zero |
23.36:04 | CAM-1 | Put the ... on autopilot here |
CAM-2 | Allright | |
CAM-1 | See if you can get that light out | |
CAM-2 | Allright | |
CAM-1 | Now push the switches just a ... forward. | |
CAM-1 | Okay. | |
CAM-1 | You got it sideways, then. | |
CAM-? | Naw, I don't think it'll fit. | |
CAM-1 | You gotta turn it one quarter turn to the left. | |
23.36:27 | APP | Eastern 401, turn left heading three zero zero |
RDO-1 | Okay. | |
23.36:37 | RDO-1 | Three zero zero, Eastern 401 |
23.37:08 | CAM-1 | Hey, hey, get down there and see if that damn nose wheel's down. You better do that. |
CAM-2 | You got a handkerchief or something so I can get a little better grip on this? Anything I can do with it? | |
CAM-1 | Get down there and see if that, see if that # thing ... | |
CAM-2 | This won't come out, Bob. If I had a pair of pliers, I could cushion it with that Kleenex | |
CAM-3 | I can give you pliers but if you force it, you'll break it, just believe me | |
CAM-2 | Yeah, I'll cushion it with Kleenex | |
CAM-3 | Oh, we can give you pliers | |
23.37:48 | APP | Eastern, uh, 401 turn left heading two seven zero |
23.37:53 | RDO-1 | Left two seven zero, roger |
23.38:34 | CAM-1 | To # with it, to # with this. Go down ans see if it's lined up with the red line. That's all we care. # around with that # twenty-cent piec |
CAM | * * * | |
23.38:46 | RDO-1 | Eastern 401 'll go ah, out west just a little further if we can here and, ah, see if we can get this light to come on here |
23.38:54 | APP | Allright, ah, we got you headed westbound there now, Eastern 401 |
23.38:56 | RDO-1 | Allright |
CAM-1 | How much fuel we got left on this # # # # | |
CAM-? | Fifty two five | |
CAM-2 | (It won't come out) no way | |
23.39:37 | CAM-1 | Did you ever take it out of there? |
CAM-2 | Huh? | |
CAM-1 | Have you evre taken it out of there? | |
CAM-2 | Hadn't till now | |
CAM-1 | Put it in the wrong way, huh? | |
CAM-2 | In there looks * square to me | |
CAM-? | Can't you get the hole lined up? | |
CAM-? | * * * | |
CAM-? | Whatever's wrong? | |
CAM-1 | (What's that?) | |
23.40:05 | CAM-2 | I think that's over the training field |
CAM-? | West heading you wanna go left or * | |
CAM-2 | Naw that's right, we're about to cross Krome Avenue right now | |
23.40:17 | CAM | [Sound of click] |
CAM-2 | I don't know what the # holding that # # # # in | |
CAM-2 | Always something, we coulda make schedule | |
23.40:38 | CAM | [Sound of altitude alert] |
CAM-1 | We can tell if that # # # # is down by looking down at our indices | |
CAM-1 | I'm sure it's down, there's no way it couldnt help but be | |
CAM-2 | I'm sure it is | |
CAM-1 | It freefalls down | |
CAM-2 | The tests didn't show that the lights worked anyway | |
CAM-1 | That 's right | |
CAM-2 | It's a faulty light | |
23.41:05 | CAM-2 | Bob, this # # # # just won't come out |
CAM-1 | Allright leave it there | |
CAM-3 | I don't see it down there | |
CAM-1 | Huh? | |
CAM-3 | I don't see it | |
CAM-1 | You can't see that indis ... for the nosewheel ah, there's a place in there you can look and see if they're lined up | |
CAM-3 | I know, a little like a telescope | |
CAM-1 | Yeah | |
CAM-3 | Well... | |
CAM-1 | It's not lined up? | |
CAM-3 | I can't see it, it's pitch dark and I throw the little light I get ah nothing | |
23.41:31 | CAM-4 | Wheel-well lights on? |
CAM-3 | Pardon? | |
CAM-4 | Wheel-well lights on? | |
CAM-3 | Yeah wheel well lights always on if the gear's down | |
CAM-1 | Now try it | |
23.41:40 | APP | Eastern, ah 401 how are things comin' along out there? |
23.41:44 | RDO-1 | Okay, we'd like to turn around and come, come back in |
CAM-1 | Clear on left? | |
CAM-2 | Okay | |
23.41:47 | APP | Eastern 401 turn left heading one eight zero |
23.41:50 | CAM-1 | Huh? |
23.41:51 | RDO-1 | One eighty |
23.42:05 | CAM-2 | We did something to the altitude |
CAM-1 | What? | |
23.42:07 | CAM-2 | We're still at two thousand right? |
23.42:09 | CAM-1 | Hey, what's happening here? |
CAM | [Sound of click] | |
23.42:10 | CAM | [Sound of six beeps similar to radio altimeter increasing in rate] |
23.42:12 | [Sound of impact] |